USPS Cluster Boxes Drawing More Fire

Dissatisfaction with U.S. Postal Service’s cluster boxes is growing with at least one member of Congress introducing a bill to roll back their installation in new housing developments.

Cluster boxes are centralized mail drop-off points now used mainly in newly built suburban developments. They are seen as a way for the USPS to begin reducing delivery to people’s front doors.

They came about thanks to a 2012 USPS rule change that permitted their installation in new suburban housing developments. This rule change was supposed to improve postal efficiency.

Besides reducing American mail delivery standards to levels prevalent in countries like Pakistan cluster boxes are increasingly making mail more vulnerable to theft and generally less private.

This situation led Rep. Doug Collins (R-GA) to introduce H.R. 5750, a bill that would force the postal service to deliver mail to individual addresses in new housing developments instead of to these centralized drop-off points
Since Congress is now out of session it’s uncertain whether the House will take up this legislation during the lame duck session after the election or if it will be introduced again next year. That assumes Collins is re-elected.

Once again the USPS failed to take into account the needs of disabled and or elderly people who may not have the ability to walk to these boxes. And why should they have to?

The postal service’s rule change came about 22 years after passage of the Americans with Disabilities Act This law requires government agencies and corporations to accommodate the handicapped.

Did the USPS’s legal staff ever think of this? Did its lawyers think the postal service’s quasi-governmental status exempted it from complying with this civil rights legislation?

In any case, his rule change could possibly bring about lawsuits under the ADA, if anybody knew about it and its possible illegality.

Of course any lawsuit likely to take a long time to resolve and may not end the cluster box practice.

For ostensibly political reasons, Collins characterizes cluster boxes as USPS overreach that also infringes on the rights of private property owners. Many Republicans often resort to this kind of rhetoric when they come across regulations they don’t like.

But in this case, their criticisms are valid.

This is hardly the first case of the USPS trying to shove cluster boxes into new housing developments.

About a year ago, the USPS was planning to install them in eastern Pennsylvania, according to

The USPS is shooting itself in the foot if it continues to plant cluster boxes by diminishing the traditional functions that people have expected from it for more than 200 years.

The country cannot allow this to happen.

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